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DELIVERY

From our store.
To your door.

Free UK delivery. Most products arrive in 9–13 working days; our filtered shower head and its configurations arrive in an estimated 7–12 days.

9–13Working days for most products.

Know what to expect.

Standard UK delivery is free. Most products arrive in an estimated 9–13 working days. Our BELVOX Filtered Shower Head and all its configurations, including replacement filters, have an estimated delivery time of 7–12 days.

These estimates include processing and delivery. Check the delivery information at checkout before placing your order.

If you need an item for a particular date, contact us first so we can help you check the details.

Free UK delivery

UK delivery is free. Most products arrive in an estimated 9–13 working days; the filtered shower head and all its configurations, including replacement filters, arrive in an estimated 7–12 days. Enter your full delivery address at checkout to see the options available for your order.

Check your address

Review your name, postcode and address before paying. If you spot a mistake after ordering, get in touch as soon as you can.

A date in mind?

Contact us before ordering if you need an item for a specific arrival date. We can help you check the available information.

AFTER YOU ORDER

Keep your order details close.

  1. Keep your order confirmation

    Your order number and the email used at checkout help us find the right details if you need support.

  2. Check the available updates

    Use the order-status link in your confirmation email. If tracking is available for your order, follow the carrier’s link for updates.

  3. Tell us if something needs attention

    If your parcel has not arrived or the delivery information looks wrong, contact us with your order number.

A FEW USEFUL ANSWERS

Good to know

Do you deliver outside the UK?

Check the available destinations at checkout, or contact us before ordering. We can confirm the options for your address.

Can I change my delivery address?

Contact us as soon as possible with your order number and the correction. We’ll check whether the order can still be updated.

What if my parcel arrives damaged?

Keep the packaging and contact us with your order number and a description of the issue. We’ll help you with the next step.

For full delivery information, read our shipping policy.

Need help with a delivery?

Send your order number and we’ll help you with the next step.

Get in touch